Preparing for your trip
Package: | Incredible South Africa with Rovos Luxury Train and Victoria Falls, 2024/5 |
Print this page and refer to it as you prepare for your trip!
Printed Dec 25, 2024. Please visit https://staging.friendlyplanet.com/before-you-go/?tourId=1890 for the latest updates.
Checklist
Item | Due | |
---|---|---|
☐ | Ensure you have a current passport valid for at least six months after your return date. | ASAP |
☐ | Passport Pages. Ensure you have enough empty pages in your passport as per the entry requirements at your destination | ASAP |
☐ | Complete your registration. You'll receive a link to the registration form after you complete your booking. | Within 5 days of booking |
☐ | Request any additions or changes you may still want to make to your trip. (Fees and/or additional charges may apply.) | 75 days prior to travel |
☐ | Make your final payment, if any balance is due. | See your invoice |
☐ | Obtain required travel visas and review any requirements for entry. | See below |
☐ | Print your itinerary and other final documents, which we will send you via email by 14 days prior to travel. | Prior to travel |
☐ | Print your policy documents, if you purchased travel insurance, and carry them with you. | Prior to travel |
☐ | Enroll in The Smart Traveler Enrollment Program (STEP), if you're a U.S. citizen or national, so the State Dept. can locate and assist you in case of an emergency. | Prior to travel |
In addition, if you booked flights with your package:
Item | Due | |
---|---|---|
☐ | Book connecting flights to your departure city, if necessary. (Please confirm your international flight schedule first!) | After receiving your e‑tickets |
☐ | Make advance seat reservations for your international flight, if you have a preference. | After receiving your e‑tickets |
☐ | Confirm your flight times and any special meal requests with the airline, and print and carry a copy of your e-ticket. | 72 hours prior to travel |
☐ | Check in for your flights online and download/print your boarding passes (if available). | 24 hours prior to travel |
☐ | Arrive at the airport, ready for the trip of a lifetime! | 3½ hours prior to departure |
Documents & Entry Requirements
Entry requirements are provided for your convenience. However, unless otherwise stated, it is your responsibility to determine the requirements that apply to you and your trip and to comply with them, including obtaining any necessary visas or other travel documents by the required deadlines and carrying them with you. Especially with COVID-19, requirements are subject to change, so check back for the latest before you depart.
You should have a total of 6 blank visa pages: you will need 2 consecutive blank passport pages for each entry into South Africa, 2 blank passport pages for each entry into Zimbabwe. If you have added the optional Chobe day trip, you will need a total of 11 blank passport pages. U.S. citizens require a visa to enter Zimbabwe.
Botswana Entry Requirements
Advice from Friendly Planet
Yellow Fever Vaccination Entry Requirements: Proof of Yellow Fever Vaccination is required for travelers arriving to Botswana from a country with risk of Yellow Fever transmission. This includes airport transits or layovers in countries with a Yellow Fever risk.
World Health Organization, List of Yellow Fever Endemic Countries
Find a local vaccination center
Advice from our partner Sherpa
South Africa Entry Requirements
Advice from Friendly Planet
All visitors are required to have two consecutive blank passport pages for each entry into South Africa. Note that some of our packages include multiple entries into South Africa. You may be denied entry if your passport does not have enough blank pages.
Yellow Fever Vaccination Entry Requirements. Proof of Yellow Fever Vaccination is required for travelers arriving to South Africa from a country with risk of Yellow Fever transmission. This includes airport transits or layovers of more than 12 hours in countries with a Yellow Fever risk.
World Health Organization, List of Yellow Fever Endemic Countries
Find a local vaccination center
Advice from our partner Sherpa
Zimbabwe Entry Requirements
Advice from Friendly Planet
Some packages offer an excursion from Zimbabwe to Chobe National Park in Botswana (either included in the itinerary, as in Highlights of Southern Africa, or offered as an optional excursion in one of our other packages). If you are visiting Chobe National Park, you'll need to obtain a double-entry Zimbabwe visa, which can be obtained upon arrival at the airport in Zimbabwe. Please be prepared with cash for this visa (suggested amount: $60) and be sure to have an additional blank passport page for entry into Botswana.
Yellow Fever Vaccination Entry Requirements. Proof of Yellow Fever Vaccination is required for travelers arriving to Zimbabwe from a country with risk of Yellow Fever transmission. This includes airport transits or layovers of more than 12 hours in countries with a Yellow Fever risk.
World Health Organization, List of Yellow Fever Endemic Countries
Find a local vaccination center
Advice from our partner Sherpa
General Requirements & Guidelines
- In general, you must have a passport to travel abroad, which should be valid for at least six months after your return date. Passports expiring before then should be renewed as soon as possible. Passports contain at least 2 blank pages for each country visited. If your passport does not have this many pages, obtain a new passport as soon as possible.
- if your passport and visa are not in order, airlines and cruise ships may deny boarding, countries may deny entry, and your trip may be disrupted. Travel insurance may not cover such losses.
- Any changes in names or passport information should be reported to us immediately. Airlines and cruise ships may deny boarding if the name on your passport does not match your tickets.
- Minors (age 17 or younger) departing and/or returning to the U.S. without parents or with only one parent may be required by U.S. Customs & Border Protection (CBP) to present a notarized parental consent letter and/or unabridged birth certificate (more information). Many other countries have similar entry requirements, especially for minors traveling with a parent/guardian with a different surname; check with the consulates of all countries you'll be visiting to learn more.
Final Documents
Your final travel documents will be sent to you via email by 14 days prior to departure. These will include your daily itinerary, hotel and emergency contact information, and other relevant information. Please print your documents and take them with you. If you're departing in less than a week and haven't received your documents, let us know immediately!
Travel Insurance Documents
If you purchased travel insurance, please print and carry your policy documents, including contact information for emergency travel assistance and instructions on how to make a claim. If you purchased the travel protection plan we offer, we recommend you print the full policy.
Smart Traveler Enrollment Program (STEP)
We encourage all U.S. citizens and nationals traveling abroad to enroll in the Department of State's Smart Traveler Enrollment Program (STEP). This free service allows you to receive important updates about safety and security issues in your destination, and makes it easier for the U.S. Embassy, as well as family & friends, to contact you in case of an emergency. To enroll or get more information, please visit the STEP website or any U.S. Embassy or Consulate.
Flights, Transfers & Arrival
Questions about your flights before you depart? Read the information below first. If you still have questions, contact our air specialists at
Tour Only Option
If selecting Tour Only, arrival transfer may be added in advance. Or you can make your own arrangements to join the tour in Johannesburg on Day 2 and to depart from Johannesburg on Day 18. Flights on Day 18 should depart in the evening.
Find out what to do in case of arrival complications.
Flights & Tickets
If you selected flights with your package, we generally book your flights and issue tickets after your final payment due date.
If you requested flights from another city, our air specialists will research the best options and send you a tentative flight schedule and quote for your approval within 5 business days of your booking (or approximately 330 days prior to travel, if you booked further out than that).
Once we have issued your tickets, we'll send you an "e-ticket receipt" which contains all of your flight information, including times, carriers, an airline booking reference number, and an e-ticket number. If you have not received this, or have questions about the flights we booked for you, please contact our air department. You will not receive paper tickets. We recommend you print and carry a copy of your flight details, including the airline booking reference number and e-ticket number, as some airports require this to enter the terminal. You do not need to reconfirm your flights with the airline prior to your departure, as we will handle this for you.
Flight Schedule
If you selected flights with your package, you will receive your flight schedule by email once we issue your tickets.
If you requested flights from another city, our air specialists will research the best options and send you a tentative flight schedule for your approval, and a confirmed schedule once we issue your tickets.
Airlines may change schedules at any time, even after flights have been confirmed, and we are not responsible for such changes. Please check for updates to your flight schedule prior to booking any connecting flights and again 72 hours prior to departure.
Connecting Flights
If you need to fly from (and/or return to) a different U.S. or Canadian city, we suggest you request those flights from us. If feasible, we will try to book all your flights together with a single carrier or a partner network on a single ticket. This ensures that your luggage will be transferred between flights for you, and more importantly, that if there are any schedule changes, flight cancellations, or delays that affect your trip, the airline(s) will adjust your flights to ensure you have sufficient time to make your connections and/or make alternate arrangements to get you to your destination. Besides offering the most peace of mind, this often yields lower fares than purchasing separate connecting flights.
If you plan to purchase connecting flights to your departure city, we strongly suggest waiting until after your final payment due date and after you receive the e-tickets for your international flights, to reduce the chances that that your departure might be cancelled or rescheduled or that your international flight times might change. Before purchasing connecting flights, verify the times for your international flights. Leave at least 3½ hours connecting time between flights, and if you're traveling within a few weeks of Daylight Savings Time changes (in March and November, when flight schedules may change even more dramatically), allow 5–5½ hours between flights. Nobody likes waiting around the airport, but missing your flight is far worse!
Airport Transfers
If you purchased this package with flights scheduled group airport transfers at the destination are included. Transfers are included only on the start and end days of the package. When you exit customs, please look for our representative holding a Friendly Planet sign, who will escort you to your transfer vehicle.
If you purchased this package without flights, transfers are generally not included. In most cases, private transfers are available for an additional fee; contact us for price and availability. Or you may instead arrange your own ground transportation to the touring program start and end points. (Note that there is no discount for any unused included transfers).
Arrival Complications
We make every effort to ensure our tours run smoothly and trouble-free. We don't expect any problems, and nor should you. But when things don't go as planned, here's what to do:
- You miss your flights, or your flights are cancelled: Please call us immediately. If it's outside our normal business hours, leave a message in our emergency mailbox, with a phone number at which to reach you, and we'll get right back to you.
- Your flights are delayed and you're worried about missing your included transfers: Please contact us to let us know about the delay, and we will notify our partners in destination. If you are arriving on one of our group flights, or booked your own flights and supplied us with the details, our partners will be tracking your arrival and will plan accordingly.
- Your package includes transfers, but you can't find our representative at your destination: Don't panic—they may have been unexpectedly delayed. Wait up to 30 minutes. Then contact our local partners in destination, listed on the emergency contact page of your final documents. If you can't reach them, call us. If it's outside our normal business hours, leave a message in our emergency mailbox. If all else fails, make your own way to the starting hotel (or cruise port), and we'll refund you the cost of your transfer.
Packing & Luggage
Baggage allowance: In general, our tours & packages allow per person: one checked bag, not to exceed 44 pounds; one personal item such as a purse or camera bag; and one carry-on bag, which should fit under your seat or in the overhead compartment. If your trip includes domestic flights within your destination and/or travel by motor coach, your carry-on should also fit should also fit under your seat or in the overhead bins on those flights or coaches.
Learn more about Baggage Allowances on your international flights. Note that our baggage allowances may be less than those for your international flights. If you exceed the baggage limits, you may be subject to excess baggage charges levied by the airlines and/or by Friendly Planet.
Regardless of the limits—we recommend a smaller size and weight for both your checked and carry-on bags. It's so much easier and faster for you to get around when you have fewer, lighter bags! For your carry-on, consider a soft-sided bag such as a duffel rather than a hard clamshell-type case, which may not fit as easily into overhead compartments or under your seat, especially on buses. For your protection, we suggest your checked luggage have a TSA-approved lock.
Luggage tags: For your safety, we are no longer mailing Friendly Planet luggage tags to you. We encourage you to use your own. Fill in the luggage tags with your name and contact information and attach to each bag, including carry-ons and camera cases, so that your luggage can be identified should it get misplaced during your trip.
What to pack: Check out our list of top 10 must-haves for international travel, as well as what not to pack. Pack smart: put your travel documents, medications, one change of clothing, and other essentials in your carry-on, in case your checked baggage is misplaced. And pack light, for your own comfort and convenience. For clothing, we suggest packing a variety of separates with climate and comfort in mind.
What not to pack: U.S. law forbids you to carry hazardous materials aboard aircraft in your checked or carry-on baggage or on your person, including explosives, compressed gases, flammable liquids & solids, loaded firearms, poisons, corrosives and radioactive materials. Common examples include paints, lighter fluid, fireworks, mace/tear gas and oxygen bottles. Restricted materials may vary by airline and destination. Some items, in quantities of no more than 70 ounces total, may be carried within baggage, including medicinal or toilet articles such as hairspray, perfume and certain medicines that are necessary during your journey. Please check with the airline and/or visit the FAA website prior to travel if you have any questions.
While on Tour
What to Expect
This moderately-paced, partially escorted tour includes a reasonable amount of walking or hiking and requires an average level of physical fitness. This tour also includes long scenic drives between destinations, sometimes on bumpy unpaved roads and may have limited rest stops.
Remember that you're a guest in someone else's homeland, and that you're traveling to experience their country and culture. Be sensitive to local customs and manners, as many things may be done differently than what you're used to. And while we have made every effort to secure modern and comfortable accommodations and transportation, please note that the standards in other countries may be different from those you are accustomed to at home. Overall, you will find a polite, positive, patient, and open-minded approach generally yields the best travel experience!
Please keep in mind that you'll be traveling with a group. Sharing your explorations with like-minded folks can often be a source of joy, and some of our travelers become lifelong friends. But traveling with strangers can also sometimes be challenging, especially in a foreign country. We ask that you be patient and respectful with your fellow travelers, including their needs and preferences. Also remember that you have responsibilities to the group—please be prompt for group activities so you don't keep everyone else waiting. Lastly, please defer to your tour leader, guide or manager. They are there for your safety and wellbeing, and to ensure the journey goes smoothly for everyone. If you have a problem with one of our tour guides or managers, please let us know, either while you're on tour or after you return, and we'll make sure your concerns are addressed.
Eating & Drinking
The meals included with your package are listed in the itinerary. For all other meals, you're at liberty to dine where you like. Your hotels will have several dining choices, from coffee shops to specialty restaurants.
Please see above for special meal requests.
Special Needs & Requests
Please see above for special meal requests and seat requests. If you have any other special requests, including wheelchair or electric cart assistance, please mention your request when you book with an agent, or in the special requests section when you book online. We will do our best to accommodate them!
Country FAQs
Botswana Fast Facts
Overview | Capital: Gaborone |
Health Precautions & Vaccinations | Malaria Malaria is present in Botswana. Take precautions against getting mosquito bites. Speak with your doctor about taking a prescription medicine (before, during, and after your trip) to prevent malaria. CDC Malaria guidance: Botswana Yellow Fever The CDC does not recommend yellow fever vaccine for most travelers to Botswana. CDC Guidance by country: Botswana Proof of Yellow Fever Vaccination is required for travelers arriving to Botswana from a country with risk of Yellow Fever transmission. This includes airport transits or layovers in countries with a Yellow Fever risk. World Health Organization, List of Yellow Fever Endemic Countries |
Weather | April through May in Botswana offers clear skies and lush landscapes. The temperature at night begins drop during this time of year, particularly in the Kalahari Desert. Night-time temperatures in drier areas drop close to freezing from June to October, but increase rapidly during the day. The intense heat dries the landscapes, concentrating game to watering holes. |
What to wear | We suggest bringing clothes made of cotton, preferably in neutral colors (especially for game drives). A hat, scarf, sunscreen and insect repellent are also valuable accessories for your trip. If you have two pairs of comfortable (broken in, not brand new) walking shoes, by all means, take both pairs. Since weather can be unpredictable anywhere in the world and to be sure you are comfortable during your trip and prepared for all types of weather possibilities, we recommend that you carry a small folding umbrella (or poncho) and take with you a light jacket or sweater. Packing to dress in layers is another way to prepare for a variety of weather conditions. Finally, remember that the countries visited on this tour are casual, and comfort should dictate your wardrobe for the tour. Binoculars are also suggested. |
Money & Credit Cards | The currency in Botswana is the Botswana pula. Hotels and some stores accept major credit cards. However, for "street shopping" you will need local currency. You will be able to exchange your cash to local currency at foreign exchange bureaus. We highly recommend that you bring crisp, new bills in small denominations. Old, torn, crumpled bills may not be accepted. Travelers’ checks are no longer widely accepted. Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad. |
Shopping | Shop for handicrafts, jewelry, quilts and musical instruments in Botswana. |
Electricity & Power Adapters | 230 volts. Plug M. You will need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit. Learn more about electrical standards around the world. |
Cell Phones & Internet | Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad. |
Did you know? |
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South Africa Fast Facts
Overview | Capital: Pretoria (executive), Cape Town (legislative), Bloemfontein (judicial) |
Health Precautions & Vaccinations | Malaria Malaria is present in South Africa. Take precautions against getting mosquito bites. Speak with your doctor about taking a prescription medicine (before, during and after your trip) to prevent malaria. CDC Malaria guidance: South Africa Yellow Fever The CDC does not recommend yellow fever vaccine for most travelers to South Africa. CDC Guidance by country: South Africa Proof of Yellow Fever Vaccination is required for travelers arriving to South Africa from a country with risk of Yellow Fever transmission. This includes airport transits or layovers of more than 12 hours in countries with a Yellow Fever risk. World Health Organization, List of Yellow Fever Endemic Countries |
Weather | South Africa is located in the southern hemisphere and therefore has the reverse season to those of the U.S. The weather is temperate, and even during the winter time you’ll enjoy comfortable temperatures. Average daytime temperatures are in the 60’s and 70’s from April-Sept and in the 70’s and 80’s from Oct to March. Overnight temperatures are about 10-20 degrees cooler. |
Money & Credit Cards | South Africa’s local currency is the South African Rand. Hotels and some stores in South Africa accept major credit cards; however, for "street shopping" you will need local currency. You will be able to exchange your cash to local currency at foreign exchange bureaus in South Africa, located in malls, airports, and on the streets. Most charge a commission. Hotel front desks will almost always exchange money for you, but the exchange rate is usually not as favorable. We highly recommend you bring crisp, new bills in small denominations; old, torn, crumpled bills may not be accepted. Travelers’ checks are no longer widely accepted. Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad. |
Shopping | Your guides will suggest some favorite shopping places, where the vendors are known, provide good quality merchandise and probably pay some sort of commission from sales to the guide. This should not surprise or offend you, as this is how business is done throughout the world; however, please be aware of this when you shop, especially if you are buying jewelry or other valuable items. If you plan to buy jewelry or other expensive items, be sure to inspect the items before you leave the store. Most stores will not allow you to return or exchange purchased items. |
Electricity & Power Adapters | 220/230 volts. Plug M. You will need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit before your South African vacation. Learn more about electrical standards around the world. |
Cell Phones & Internet | Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad. |
Photography | Cameras and video recorders are permitted, and photography is generally permitted everywhere except at airports and military installations. Memory cards for digital cameras will be available in major cities. |
Did you know? |
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Zimbabwe Fast Facts
Overview | Capital: Harare |
Health Precautions & Vaccinations | Malaria Malaria is present in Zimbabwe. Take precautions against getting mosquito bites. Speak with your doctor about taking a prescription medicine (before, during, and after your trip) to prevent malaria. CDC Malaria guidance: Zimbabwe Yellow Fever CDC Guidance by country: Zimbabwe Proof of Yellow Fever Vaccination is required for travelers arriving to Zimbabwe from a country with risk of Yellow Fever transmission. This includes airport transits or layovers of more than 12 hours in countries with a Yellow Fever risk. World Health Organization, List of Yellow Fever Endemic Countries Do not swim in any freshwater such as lakes or rivers to avoid parasites. |
Weather | Zimbabwe is a year-round destination. April thru October is very hot and dry. The Falls tend to be their least impressive, although game viewing is ideal during this period. The rainy season is November through March. Botanical enthusiasts will enjoy the lush, green vegetation during this period. Zimbabwe's weather is most comfortable right after the rainy season in May and June. The grass is highest then, making game viewing difficult and Victoria Falls is shrouded in mist. |
Tipping | In restaurants, tip 10-15%. |
Money & Credit Cards | The official currency in Zimbabwe is the Zimbabwe dollar. Cash in US Dollars is widely accepted and preferred for your shopping needs while in destination. Credit card use and acceptance is limited and inconsistent (only available at selected stores and hotels). Per the US State Department, only Zimbabwe bank cards are accepted at local bank and ATMs and therefore travelers should not expect to have access to cash from automated teller machines. Important note: Foreign cash may be exchanged to the local currency at the bank or exchange bureaus. We suggest that you only exchange enough cash to cover any incidental during your stay in Zimbabwe. It is recommended to have cash when visiting Victoria Falls, as the ATMs sometimes limit the amount of cash allowed to withdraw. Be sure to call your credit card providers to let them know you will be traveling abroad, the places you’ll be visiting and the dates of your trip. This is important for your own protection. Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad. |
Shopping | Shop for minerals, jewelry, dolls, woven hats, wood carvings, copper plaques, wooden spoons, safari clothing, baskets, beads, stone sculptures, and snuffboxes. Ivory has been problematic, and some countries do not allow its import. |
Electricity & Power Adapters | 220 volts. Plug D & G. You will need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit. Learn more about electrical standards around the world. |
Cell Phones & Internet | Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad. |
Did you know? |
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Fine Print
Terms & Conditions: Please review our terms & conditions for this package.
Cancellations: If something comes up and you need to cancel your trip, please let us know as soon as possible. All cancellations must be made in writing. Cancellation fees vary by package; please see the cancellation fees for this package.